Privacy Policy

Welcome to Jaipur Pet Hospital. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and services.

1. Information We Collect

 We collect the following types of information:

1.1 Personal Information

Name, contact details, address, email, and payment details when you book appointments, make inquiries, or register as a customer.

1.2 Pet Information

Your pet’s name, breed, age, medical history, and health records for providing veterinary care.

1.3 Technical Information

Device details, IP address, browser type, and usage data when you interact with our website or app.

1.4 Communication Records

Messages, emails, and phone call logs to improve our customer service.

2. How We Use Your Information

We use your information to:

  • Provide veterinary and pet care services.

  • Process payments and manage appointments.

  • Improve our website, mobile app, and customer experience.

  • Send appointment reminders, health updates, and promotional offers.

  • Ensure legal and regulatory compliance.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information with:

3.1 Veterinary professionals and specialists

For better treatment and expert consultations.

3.2 Third-party service providers

Payment processors, IT support, and analytics tools.

3.3 Legal and regulatory authorities

If required by law or to enforce our terms and policies.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to take precautions while sharing your data online.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data, subject to legal and operational constraints.

  • Opt-out of marketing communications. Provide veterinary and pet care services.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track analytics, and improve services. You can modify your browser settings to disable cookies, but this may impact certain functionalities.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

If you have any questions about these Terms and Conditions, the practices of the Websites, or your experience, you can contact us by emailing us at [email protected].

Last Updated

25th March 2025